Role Description

The MI & Data Insights Lead is responsible for understanding and maintaining a reporting solution to meet the needs of the Assessment as a service Capability, which will serve multiple clients.

• Build, maintain and publish appropriate and to-the-point dashboards
• Ensure that reporting processes are documented
• Collation of Inputs from multiple teams across all areas of the business
• Review processes for obtaining data and ensure robustness and efficiency
• Manage both internal and external resources, timelines, and milestones across a vertical set of industries
• Advanced SQL skills to write and amend SQL scripts with stored procedures
• Advise on and implement advanced and predictive analytics to enhance service provision
• SSRS and SSIS knowledge to understand and support the solution

Qualifications

• Expert understanding of SQL, Power Query, Power BI & Power Automate
• Ability to reverse engineer reports and solutions
• Experience with the Salesforce Service Cloud platform and its data structure
• Familiarity with Salesforce reporting suite and experience building and utilizing Salesforce reports

Benefits

• A competitive basic
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for charity partners or a cause of your choice
• Auto-enrolment to company pension, life assurance, a cycle2work scheme
• 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to Employee Network Groups, representing every strand of diversity
• Flexible or remote working options available