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Best Medical Virtual Assistant Companies in New York (2026)

In New York the case for a remote medical virtual assistant is usually made by the rent before the salary. Medical assistant postings in the city run $22–$25 per hour, but the harder constraint is that a practice in Manhattan or Brooklyn has nowhere to put another desk. Add New York Medicaid managed care, a dense commercial payer mix and hospital affiliations that bring formal vendor-review requirements, and the shortlist of virtual assistant companies gets shorter quickly.

This comparison covers ten vendors serving New York practices — two headquartered in the state — and evaluates each on how its model works for the practice manager who will supervise the hire and the compliance officer who has to approve it.

How we ranked them

Pricing transparency; compliance documentation you can obtain for a vendor file (BAA, certificate of insurance, training records); stated familiarity with New York payers; fit for Eastern Time daytime hours; and the practice’s control over who is hired.

1. MedicalVirtual

MedicalVirtual places medical virtual assistants recruited in Latin America with US practices at $8–$12 per hour for every role, including receptionist, intake, insurance verification, prior authorization, billing, medical records, credentialing and scribing. Assistants work Eastern Time during their own daytime, and bilingual English–Spanish candidates are available on request.

For practices tied to a health system, the documentation is the differentiator: HIPAA training before day one, a signed BAA before PHI access, and verifiable insurance — $2 million cyber liability, $2 million technology E&O, $2 million employment practices liability, $1 million crime and fidelity — with certificates available for your vendor file. The practice interviews a vetted shortlist and chooses; HR and payroll are handled by the company; part-time schedules are available. See its New York page or New York City page.

Watch for: placement model, so your team supervises day to day.

2. Remote Staff NY

A New York-headquartered managed virtual staffing agency with a medical back-office specialty, serving the five boroughs, Long Island and Westchester. Published pricing from $8.99 per hour, HIPAA-compliant medical VAs, a HIPAA-trained virtual front desk, and a cited engagement with a 10-office New York practice group. The agency assigns and supervises the assistant.

3. Medical Virtual Assistant (MVA)

From $9.50 per hour with a free 40-hour trial. Its New York page highlights billing assistants trained on New York insurer and Medicaid guidelines and credentialing specialists with experience enrolling providers with Aetna, Cigna, BCBS and Medicaid. Spanish-speaking staff available.

4. Virtual Nurse Rx

Dedicated New York City page stating familiarity with New York Medicaid managed care and local commercial payers. Administrative support only, through medically trained staff, focused on mental health and group practices, delivered as managed teams with QA and backup. Pricing by quote.

5. Staffing For Doctors

Flat $14 per hour for a 40-hour week, no setup or recruiting fee, 48-hour onboarding, specialty-matched VAs, scribes and coordinators. Full-time only.

6. Phoenix Virtual Solutions

Certified virtual medical assistants for home health agencies, hospice, urgent care and specialty practices, covering intake, scheduling, verification, prior auth, billing and coding, denials and remote patient monitoring. Assistants train on your systems before starting. Pricing by quote.

7. EZ MD Solutions

Dedicated New York page, marketing very fast placement of VAs and scribes for family practice, private practice, nurse practitioners and small practices with flexible shifts. Pricing by quote.

8. Hello Rache

A long-established Philippines-based provider covering patient-facing and administrative work with a strong compliance reputation. Staff cover Eastern Time on a partial overnight shift locally.

9. My Mountain Mover

Managed-service model matching assistants to your specialty for front desk, billing, scribing or tele-triage, managed by the vendor. Pricing by quote.

10. Practolytics

An RCM company that also supplies HIPAA-compliant virtual assistants. Suits practices that want billing and admin support from one vendor.

Pricing models compared

Model Examples Typical cost Trade-off
Hourly placement MedicalVirtual, MVA $8–$12/hour You interview and supervise; part-time possible
Local managed agency Remote Staff NY From $8.99/hour Agency assigns and manages
Flat full-time Staffing For Doctors $14/hour × 40 hrs Simple, full-time only
Managed specialist Virtual Nurse Rx, Phoenix, My Mountain Mover, Hello Rache Quote Less selection control, more hand-holding
Bundled with RCM Practolytics Quote One vendor for admin and billing

A fully loaded in-office medical assistant in New York City costs $5,500–$7,000 per month; the remote options above run $1,400–$2,400 per month full-time, with no desk required.

Questions to ask before you sign

  • Has the candidate worked with New York Medicaid managed care plans and the major commercial carriers?
  • Can the vendor sign a BAA on my health system’s paper and complete a security questionnaire?
  • Can I get a certificate of insurance before contracting?
  • What local time will they work my Eastern Time hours?
  • Which languages are actually available — Spanish, Mandarin, Cantonese, Russian?
  • Who handles contractor classification and payroll? If it is your practice, see international payroll compliance for medical practices.
  • What was screened before placement? See what a background check looks like for medical VAs.

Comparisons for other locations

Frequently asked questions

Can a New York practice use an assistant based outside the US?

Yes, with a signed BAA, documented HIPAA training and technical safeguards. Health-system and payer contracts may add requirements.

Can a virtual assistant work with New York Medicaid plans?

Eligibility verification, prior authorization submissions and referral coordination can all be handled remotely; several vendors above cite NY Medicaid experience.

How much does a medical virtual assistant cost in New York?

About $8–$14 per hour for dedicated nearshore or offshore staff.

How long does hiring take?

48 hours for managed services; one to two weeks for placement models where you interview candidates.