Hire LatAm Customer Service Reps

LatHire connects US companies with elite customer service representatives from Latin America. Save up to 80% on senior talent across customer service, customer success, account management and beyond.

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There is a wealth of Customer Service Reps in LatAm.

Tap into our pool of 10,000+ candidates to hire top-tier Customer Service Representatives (CSRs), Customer Success Professionals, Account Managers and more. LatHire enables US companies to reduce hiring expenses and drive innovation without compromising on talent.

Assemble a high-performing remote Customer Service team and outpace competitors, all while staying budget-conscious.

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Trusted by Brands & Startups

Access a talent community of over 10,000+ members and counting

Experience level

Junior Customer Service Rep

Has 1-2 years of experience or less. Has entry-level experience in Customer Service or similar, with strong communication skills and emotional intelligence.

Mid-level Customer Service Rep

Has 3-5 years of experience. Manages multiple channels of communications with customers with professional communication skills.

Senior Customer Service Rep

Has 5 years of experience or more. Possesses extensive expertise in Customer Service and Success, manages important accounts, and collaborates with other departments.

Technical Support Specialist

Has 3+ years of experience in Customer Service, alongside both generalist and specialist knowledge of technology.

Our top pre-vetted candidates

LatHire connects you with top LatAm Customer Service Reps tailored to your needs. Our curated selection of professionals makes finding the perfect fit simple.

User Flag

Vanessa T.

Customer Service Rep
Customer Service Virtual Assistance Leadership Chat Support Sales Data Entry
  • Spanish: Native or bilingual
  • English: Fluent
Customer Service
90%
Virtual Assistance
80%
Leadership
85%
User Flag

Thaís V.

Customer Service
Customer Service Technical Support Office Management Virtual Assistance
  • Portuguese: Native or bilingual
  • English: Fluent
Customer Service
90%
Technical Support
90%
Virtual Assistance
80%
User Flag

Cristopher B.

Customer Service Rep
Customer Service Bilingual Assistance Case Management Technical Support
  • Spanish: Native or bilingual
  • English: Fluent
Customer Service
85%
Bilingual Assistance
90%
Case Management
80%
User Flag

Manuel G.

Customer Service & Operations
Customer Service Call Centre Tech Support Leadership People Management SQL
  • Spanish: Native or bilingual
  • English: Fluent
Customer Service
85%
Tech Support
80%
People Management
80%
User Flag

Yolanda L.

Customer Service & BDR
Customer Service Administrative Assistance Microsoft Office Client Relations
  • Spanish: Native or bilingual
  • English: Fluent
Customer Service
90%
Microsoft Office
95%
Administrative Assistance
80%
User Flag

Dario B.

Customer Service
Customer Service Microsoft Office Zendesk Payment Collections Logistics Supply Chain
  • Spanish: Native or bilingual
  • English: Fluent
Customer Service
80%
Logistics
90%
Microsoft Office
85%

Why LatAm?

US Time Zones

LatHire connects you with top LatAm talent located in US time-zones. Find top candidates across Eastern and Central Time.

Strong English

Access candidates with certified English proficiency. All LatHire talents have full professional English, with a fluency score provided in their profile.

Seamless Work Culture

Our proven hiring process ensures you find candidates who are a strong cultural and professional fit, helping to increase retention and build better remote teams.

Lower Operational Costs

LatAm salaries are 60-85% below US market rate. Hire the top 1% while keeping your hiring budget in check. It’s a win-win!

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How LatHire’s proven hiring process works

LatHire takes care of human resources, international payroll, and legal compliance for all our clients at no additional cost.

1

Join the Platform

Tell us a bit about your company and your open positions. Then, simply import your existing job descriptions or draft new ones with our in-house AI model.

2

Candidate Shortlists

Browse our entire talent pool and create shortlists from our comprehensive candidate profiles. Alternatively, call on our white-glove service to create a custom shortlist for your hiring needs.

3

Interviews and Hiring

Interview your shortlists to find the best fit for your job opening. Hire on a monthly rolling contract and let us handle HR, payroll and compliance at no additional cost.

Full-service hiring solutions

Time

Global Payments

Streamlined international payment processing to ensure timely and accurate compensation across borders.

Money

Legal Compliance

Automated adherence to local labor laws, tax regulations, and employment standards to reduce legal risks.

Drive

Comprehensive HR

We take care of all your backend Human Resources needs while you manage the talent directly.

Top Talent, Transparent Compensation

Our unique blend of bespoke AI and human ingenuity helps us maintain our elite talent pool.

Customer Service Representative (CSR)

  • Strong communication skills
  • 2+ years of experience
  • Ability to solve problems effectively
  • Proficient in communications platforms like Aircall and Slack
Starting at
1.8k / monthly

Customer Success Manager (CSM)

  • Strong communication skills
  • 3+ years of experience
  • Able to build strong relationships and manage key accounts
  • Proficient in communications platforms like Aircall and Slack
Starting at
2.1k / monthly

Technical Support

  • Strong communication skills
  • 3+ years of experience
  • Strong generalist technical background
  • Proficient in communications platforms like Aircall and Slack
Starting at
1.9k / monthly

“We were in desperate need of an operations manager to help us scale our business. LatHire matched us with a professional from Latin America who quickly understood our business and implemented systems that dramatically improved efficiency. It was exactly what we needed."

User

Carlos, CEO of a Logistics Company

Frequently asked questions

Join our amazing clients!

We collaborate with leading US firms like Dr Squatch and Check to grow their remote LatAm teams.

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Ready to hire top LatAm talent?