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Role Description

• Directly supporting weekly employee benefits enrollment, termination and change processing activity for assigned clients
• Servicing escalated employee and direct HR telephone and email benefits inquiries
• Providing annual open enrollment support to assigned clients and the Benefits Team in general, including periodic onsite representation at client meetings and benefit fairs
• Interfacing with clients, insurers and other third parties to resolve employee benefit issues
• Managing the completion of scheduled client deliverables on a consistent and timely basis
• Maintaining current, working knowledge of all assigned client benefits eligibility rules
• Participating in periodic client servicing reviews at designated client location or via web/teleconference

Qualifications

• Pursuing a Bachelor’s degree in Human Resources or a related field
• Minimum 3.0 GPA preferred

Company Description