Role Description

We’re looking for exceptional candidates to join the Solution Engineering team within Salesforce for Nonprofits. If you possess intellectual curiosity, great problem-solving skills, and an unwavering belief that the right technology can solve any problem including world hunger (no really, we mean it!) then you are the ideal candidate for the job.

• Discover and analyze individual customer goals and challenges and map those to the Salesforce solution portfolio.
• Earn the ‘technical win’ by providing functionally compelling and relevant customer presentations, including demonstrations.
• Respond optimally to RFXs.
• Proactively research and develop technical Points of View in alignment with Industry knowledge and understanding of the customer organization’s vision/mission.
• Design innovative solutions to address challenges and build those solutions on the Salesforce platform.
• Present customized story-driven demonstrations aligned with key business value and solution differentiation.
• Build and maintain relationships with your sales team and primary contacts at your aligned accounts.
• Provide customer feedback to the product management and engineering teams to capture new customer requirements and improvements.
• Participate in training and certifications to acquire and maintain the knowledge necessary to be effective in role.
• Ability to travel domestically (up to 30%).

Qualifications

• 10+ years of professional work experience, preferably in the non-profit sector or software industry.
• Experience working in a fast-paced, agile company.
• Previous sales experience preferred.
• Previous Salesforce Admin Experience preferred.

Requirements

• A strong affinity with the non-profit sector and mission-driven organizations.
• Proficiency leading discussions with organizational leaders as well as individual contributors to understand business goals and strategies.
• Comfort addressing how technology (especially Salesforce) can deliver value and impact in helping organizations achieve their goals and solve issues through discovery and demonstrations.
• Ability to work as part of a team to solve business and technical problems.
• Strong leadership, presentation, and collaboration skills.
• Solid verbal, written, presentation, and interpersonal communication skills.
• Proven time management & prioritization skills in a dynamic sales environment.
• Technical expertise in any of the following industries: CRM, AI, Analytics, Business Intelligence, Digital Marketing, Community Engagement.

Benefits

• Time off programs
• Medical, dental, and vision insurance
• Mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program