Logo
See all jobs
Computer G
🇫🇷 Customer Service Representative
Posted 4 months ago
Apply Now

 

Job Description:
  • Schedule service calls to field service technicians throughout the US based upon priority level and location in a timely fashion.
  • Create service tickets and route them to various service agencies
  • Act as liaison between clients and field technicians
  • Respond service order requests via phone and email
  • Fulfillment of any additional requirement set forth by Senior Management and deemed necessary within the scope of the job function
  • Provide excellent customer service to both internal and external customers, whether via direct contact, over the phone, or online services.
 
Qualifications:
  • Dispatch and/or Call Center experience, preferred
  • Must be able to communicate clearly and professionally, both verbally and in writing
  • Must have working knowledge of computers
  • Must be able to prioritize and communicate priorities effectively
  • Ability to handle multiple projects simultaneously and autonomously
  • Must be flexible to adjust to changes within the Company, either of procedural or organizational nature
  • Proficient in French

 

About The Company

Computer Generated Solutions, Inc.

Status

Accepting Applications

Apply

Similar jobs

New
Bureau
Group Product Manager – Fraud & Risk
Bureau
Remote Latam's
New
Qualtrics
XM Strategy – FSI
Qualtrics
Remote Latam's
New
Automattic Careers
Quality & Support Operations Engineer
Automattic Careers
Remote Latam's