Support Reliability Specialist

18.10.24

6sense is hiring a
Remote Support Reliability Specialist

n6sense helps B2B marketing and sales organizations fully understand the complex ABM buyer journey. By combining intent signals from every channel with the industry’s most advanced AI predictive capabilities, it is finally possible to predict account demand and optimize demand generation in an ABM world. Equipped with the power of AI and the 6sense Demand PlatformTM, marketing, and sales professionals can uncover, accelerate, and capture buyer demand to drive more revenue.nnReliability Support Specialists at 6sense are instrumental figures of our Reliability team and work with Engineering teams to help diagnose and fix issues to ensure our services and infrastructure are fast, stable, and scalable. The Reliability team focuses on the automation, integration, operation, and overall improvement of our monitoring, logging, and alerting services to ensure we can deliver product quickly, safely, and reliably.nnnnnnResponsibilities : nnnnnnn* Own our monitoring, logging, and alerting tools used by the overall Software Engineering team in order to ensure we are meeting reliability requirements nn* Learning and adopting technologies that may aide in solving our challenges. nn* Support the overall Software Engineering team to monitor/alert on any issues they may encounter. nn* Help respond to service issues and determine how to automatically alert the responsible parties along with context in order to make the service-owner a self-sufficient first-responder nn* First-responder to issues with shared infrastructure and escalate to other team members as necessary nn* Work with other teams to get automatic resolutions in place to alleviate need for human response nn* Participate in on-call rotations to monitor platform/infrastructure issues.nnnnnnnnnMinimum Required Qualifications :nnnnnn* 2+ years in a reliability or technical support-related role nn* Proficient with ANSI SQL (reading and writing queries) nn* Must have strong problem-solving analytical skills and the ability to self-manage nn* Experience with monitoring REST APIs and web services nn* Experience with high-availability nn* Experience with leveraging and configuring observability systems such as Datadog, Grafana, Grafana Loki, Promethus, Sumo Logic. nn* Experience with monitoring relational databases such as MySQL, Aurora/RDS  MySQL, PostgreSQL, etc. nnnnnnnnBonus Requirements :nnnnnnnnn* 2+ years of experience with Linux/Unix system administration nn* Experience with monitoring Hadoop ecosystems (e.g. Hadoop, Hive, Presto) nn* Experience monitoring and analyzing services/applications in service-oriented architecture at the network/server level as well as in containerized space (such as Kubernetes and Docker)#LI-remotennnnnnnnnnnnnnnnnnnnn nn#Salary and compensationn
No salary data published by company so we estimated salary based on similar jobs related to Marketing and Sales jobs that are similar:nn
$40,000 — $82,500/yearn

nn#Benefitsn
💰 401(k)nn🌎 Distributed teamnn⏰ Asyncnn🤓 Vision insurancenn🦷 Dental insurancenn🚑 Medical insurancenn🏖 Unlimited vacationnn🏖 Paid time offnn📆 4 day workweeknn💰 401k matchingnn🏔 Company retreatsnn🏬 Coworking budgetnn📚 Learning budgetnn💪 Free gym membershipnn🧘 Mental wellness budgetnn🖥 Home office budgetnn🥧 Pay in cryptonn🥸 Pseudonymousnn💰 Profit sharingnn💰 Equity compensationnn⬜️ No whiteboard interviewnn👀 No monitoring systemnn🚫 No politics at worknn🎅 We hire old (and young)nn
nn#LocationnBengaluru, Karnataka, India

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