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PuroClean
Implementation & Project Specialist – AI Solutions
Posted 1 month ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Free uniforms
  • Wellness resources
Job Title: Implementation & Project Specialist – AI Solutions
Location: Remote, 10% Travel
Department: IT, Security & Compliance
Reports To: CIO
Employment Type: Full-time
 
Job Position Description:
We are seeking a dynamic and detail-oriented Implementation & Project Specialist to lead the successful deployment of AI-powered platforms and solutions across the business and supporting the franchisee network. The role will be responsible for managing the end-to-end implementation lifecycle—from requirements gathering and stakeholder alignment to post-launch support—ensuring that AI projects deliver business value, stay on schedule, and meet external and internal expectations.
This role bridges technical AI capabilities and real-world operational needs, making it ideal for someone who thrives at the intersection of technology, project management, and customer success. 
 
Key Responsibilities:
Project Implementation:
  • Plan, coordinate, and manage the implementation of AI-based products or features across the business to support the needs of corporate and franchise environments.
  • Serve as the primary point of contact for stakeholders during the project lifecycle. 
Stakeholder Management: 
  • Collaborate with internal teams (Business Development, Franchisee Operations, Compliance and others) and external clients to align on scope, timelines, and deliverables.
  • Facilitate requirements gathering sessions and ensure solutions meet end-user needs.
Technical Coordination: 
  • Understand core AI concepts (e.g., machine learning, NLP, computer vision) to effectively communicate between technical and non-technical stakeholders.
  • Coordinate data integrations, API configurations, and other technical onboarding requirements with clients or third parties.
Training & Enablement:
  • Support user onboarding and training efforts to maximize adoption and impact of AI solutions.
  • Create and maintain documentation, SOPs, and knowledge base materials.
Monitoring & Optimization:
  • Monitor project performance post-implementation; identify opportunities for optimization, user feedback collection, and enhancement   planning.
Compliance & Risk:
  •  Ensure implementation activities adhere to data privacy, security, and compliance standards.
Required Qualifications:
  • 5+ years of experience in software implementation, technical project management, or product deployment, preferably with AI/ML or SaaS products.
  • Familiarity with AI/ML concepts and common platforms (e.g., OpenAI, Azure AI, AWS SageMaker, Google Vertex AI).
  • Strong understanding of APIs, data pipelines, and integration best practices.
  • Excellent verbal and written communication skills, including experience presenting to both technical and executive audiences.
  • Strong organizational and time-management skills with a proven track record of managing multiple projects simultaneously.
  • Experience with project management tools (e.g., Jira, Asana, Monday.com) and collaboration tools (e.g., Confluence, Miro, Slack).
Preferred Qualifications:
  • Experience working with AI-powered enterprise platforms (e.g., chatbots, recommendation engines, document automation) in the restoration market.
  • Certification in project management (e.g., PMP, Agile/Scrum Master) or implementation methodologies a plus.
  • Familiarity with data privacy and compliance requirements (e.g., GDPR, HIPAA, SOC 2, ISO 27001).
  • Ability to interpret performance metrics and dashboards from AI/ML systems.
Success Measures (First 6–12 Months):
  • Successfully deliver 2–3 AI platform implementations on time and within scope.
  • Define key metrics for successful delivery and ensure that these are met.
  • Build repeatable playbooks and documentation for future AI rollouts.
  • Drive strong cross-functional alignment between engineering, data science, and customer-facing teams.
Why Join Us?
  • Be at the forefront of deploying AI to solve real-world problems in restoration.
  • Work in an environment that embraces innovative teams and cutting-edge technologies.
  • Shape the way AI solutions are delivered, adopted, and scaled across the whole franchise network, and corporate operations.
  • Be with a company that asks you, what your opinion is, and what the future holds.

This is a remote position.

About The Company

PuroClean Corporate

Status

Accepting Applications

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