Role Description

Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.

• Provides change management consultation for large-scale IT projects
• Oversees development of all deliverables, status reports, and other work products
• Plan and oversee all project work and develop/manage any potential organizational change management strategies or processes that might be needed
• Support the goals and outcomes of the project stakeholders
• Develop, manage, and update Project Plan and other project documents (e.g., Communication Plan, Risk Plan, Stakeholder Register, Resource Plan)
• Develop, manage, and update the execution of the Project Schedule to ensure project scope and applicable milestones are met
• Provide management oversight of project budget
• Develop and deliver regular status reporting
• Facilitate change order process
• Identifies, tracks, and manages project risks; including coordination for risk mitigation
• Identifies, tracks, and manages project issues; including coordination for issue resolution
• Establish a response and track the response to project recommendations (e.g., Quality Assurance (QA) vendor recommendations)
• Provide ongoing communication (e.g., email, meetings) to provide project status
• Collaborate with the project’s Communication Manager to enhance communication efforts
• Review project and related operational processes and provide input for improvement by implementing relevant lean or agile strategies
• Conduct Agile Project Management and Organizational Change Management workshops

Qualifications

• 3+ years of overall IT industry experience
• Experience with Jira, Confluence, and Smartsheet
• 3+ years of prior project management experience using both Agile and Waterfall techniques in IT related projects to include operations, infrastructure, and application development projects
• State agency experience
• PMP
• Desired: Quality Assurance experience
• Ability to understand both the service delivery system for programs which are administered by states and monitored by federal regulators
• Ability to understand and be an expert in complex federal regulations and requirements
• Strong Microsoft Office applications skills, especially data analytics (i.e. ACCESS, SQL, SPSS)
• Ability to use sound judgment in completing tasks and to seek guidance when needed
• Attention to detail and ability to work with large data sets with accurate results
• Ability to move projects forward within a specific timeline and budget while working at a detailed level
• Commitment to exceptional client service
• Creative problem-solving ability and a consultancy mindset
• Dedication to accomplishing goals and challenges presented by clients and management
• Ability to interact with various levels of management and with clients
• Flexible, self-starter possessing intellectual curiosity
• Enthusiasm for life-long learning and staying well-informed about current business issues
• Able to follow, critically evaluate, and improve upon current processes
• Excellent business writing skills and ability to make presentations to various audiences
• Ability to recognize issues and identify solutions

Requirements

• Bachelor’s degree or 3+ years’ experience required
• Master’s degree (MPA or government focused MBA) preferred
• 3+ years of relevant work experience

Benefits

• Medical and dental care benefits
• 401k
• PTO
• Parental leave
• Bereavement leave

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.