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Palo Alto
Senior Program Manager
Posted 3 days ago
Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday – from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities – just to name a few!

Job Description

Your Career

We’re looking for a Senior Program Manager to drive operational excellence, process innovation, and strategic reporting across our technical solutions organization. In this role, you’ll lead efforts to improve business processes, build scalable reporting infrastructure, and surface actionable insights that inform GTM strategy and execution.

You’ll partner closely with cross-functional teams, including Sales, Sales Engineering, and Customer Success to ensure our sellers have the data, tools, and processes they need to drive impact. A key part of your role will also be championing the use of AI and automation to boost team productivity and reduce manual effort.

This is a high-impact, high-visibility role ideal for a proactive problem-solver who thrives in ambiguity, sees inefficiencies as opportunities, and is eager to grow with a fast-moving business.

Your Impact

Reporting & Analytics:

  • Design, implement, and manage comprehensive reports to track key performance indicators (KPIs) across sales, technical validation, and customer engagement. This includes visibility into deal impact, account health, and the effectiveness of technical workshops and demand gen activities.

  • Develop and maintain dashboards and visualizations that provide clear insights into pipeline technical health, customer base analytics (e.g., refresh cycles, product adoption), and escalation trends for top accounts.

  • Conduct deep-dive data analysis to identify historical trends, uncover opportunities, and provide data-driven recommendations to technical solutions leadership.

Process Creation, Improvement & Management:

  • Lead the design, documentation, and ongoing optimization of business processes — including “run the business” workflows, KPI inspection frameworks, and template standardization.

  • Implement systems to support clear, organized knowledge-sharing (e.g., permissioned Google Drive structures, audience-specific distribution lists) that scale across regional and functional teams.

  • Identify process gaps and operational inefficiencies, then drive solutions that improve clarity, speed, and overall team effectiveness — freeing up more time for selling and post-sales engagement.

  • Champion the integration of AI tools and automation into day-to-day workflows to streamline execution, reduce manual work, and increase productivity across the team.

Qualifications

Your Experience 

  • Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field.

  • 5+ years of experience in program management, project management, sales operations, or a similar analytical and process-oriented role supporting GTM teams.

  • Proven experience improving business processes and building scalable solutions in support of GTM or Sales teams.

  • Strong hands-on experience with Salesforce and Tableau (or similar CRM and BI tools); able to build and interpret dashboards independently.

  • Demonstrated experience in process mapping, process improvement methodologies (e.g., Lean, Six Sigma), and change management.

  • Excellent organizational skills with the ability to manage multiple projects and priorities simultaneously.

  • Exceptional communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels.

  • Proficiency in G Suite (Google Drive, Docs, Sheets, Slides) and CRM systems (e.g., Salesforce).

Additional Information

The Team

Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to security. 

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life. 

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $142,000/YR- 208,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

About The Company

Status

Accepting Applications

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