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Role Description
Directly supporting weekly employee benefits enrollment, termination and change processing activity for assigned clients
Servicing escalated employee and direct HR telephone and email benefits inquiries
Providing annual open enrollment support to assigned clients and the Benefits Team in general, including periodic onsite representation at client meetings and benefit fairs
Interfacing with clients, insurers and other third parties to resolve employee benefit issues
Managing the completion of scheduled client deliverables on a consistent and timely basis
Maintaining current, working knowledge of all assigned client benefits eligibility rules
Participating in periodic client servicing reviews at designated client location or via web/teleconference
Qualifications
Pursuing a Bachelor’s degree in Human Resources or a related field
Baker Till
