Role Description

Mercor is partnering with a leading AI research organization to engage professionals with advanced expertise in healthcare administration. This

full-time

opportunity focuses on training and refining cutting-edge AI systems by providing expert data annotations and analytical insights within healthcare and administrative contexts.

As an AI Healthcare and Administration Data Specialist, you will apply your knowledge of patient care coordination, medical billing, administrative workflows, and healthcare operations to help develop AI models that accurately understand and represent real-world healthcare systems. You will work closely with technical teams to refine annotation tools, curate impactful datasets, and contribute to innovative model training processes.

Key Responsibilities

• Use proprietary software to annotate and evaluate AI-generated outputs related to healthcare and administration
• Deliver curated, high-quality data for projects involving patient care coordination, billing, and operational workflows
• Collaborate with technical teams to design and improve annotation tools and task structures
• Support the development and training of new AI systems through expert feedback and analysis
• Select and analyze complex administrative and healthcare problems to improve AI model accuracy
• Interpret and execute evolving task instructions with precision, consistency, and adaptability

Qualifications

• Professional experience in healthcare administration or related fields such as medical office management, health services coordination, or administrative operations
• Strong proficiency in written and verbal English
• Excellent communication, organizational, and analytical skills
• Ability to make independent decisions with limited data
• Deep interest in innovation and technological progress within healthcare operations

Preferred Backgrounds

• Relevant certification such as Certified Medical Manager (CMM), Certified Professional in Healthcare Management (CPHM), or equivalent credential
• Experience mentoring or training others in healthcare administration or operational practices
• Familiarity with AI model training or data annotation workflows
• Comfort participating in text, audio, or video-based data collection

More About the Opportunity

• Remote or in-person (Palo Alto, CA); in-office requires 5 days per week, remote positions require strong self-motivation
• Initial schedule: 9:00am–5:30pm PST for the first two weeks of training; then 9:00am–5:30pm in your local timezone
• Personal computer must be a Chromebook, Mac (macOS 11+) or Windows 10+ device
• Reliable smartphone access required
• U.S.-based applicants must reside outside of Wyoming and Illinois

Compensation & Benefits

• $45–100 per hour, depending on experience, education, and location
• International pay rates available upon request
• Hourly pay is one component of a comprehensive rewards package; benefits vary by country, and depending on your location, you may be eligible for medical coverage

Application Process

• Submit your resume to get started
• Complete a short interview and evaluative exercise
• Successful candidates will advance to a final discussion with the project team