Role Description

This role involves overseeing the design, delivery, and ongoing management of enterprise e-Learning programs.

• Ensure that e-learning content, platforms, and operations run smoothly at scale.
• Contribute to the future roadmap for how digital learning evolves across the employee lifecycle.
• Optimize today’s experience while shaping tomorrow’s.
• Broaden your impact by taking on additional development experiences across the Talent Delivery & Governance portfolio.
• Work remotely in the continental U.S. with occasional business travel.
• Individuals within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week.
• Relocation assistance is available for this position.

Qualifications

• Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree.
• 4 years of project and/or program management experience including experience defining a new program.
• Proficient experience in Principles of Project, Program or Portfolio Management.
• Proficient knowledge of program efforts management tools and methodologies.
• Understanding of risk management policies and procedures.
• Proficient experience in USAA’s change management methodology or similar industry change management methodology.

Requirements

• Proven experience managing learning or development programs across multiple phases of the learning lifecycle.
• Passion for designing learner-centric experiences that are scalable and measurable.
• Proven experience leading efforts to streamline and standardize learning delivery.
• Ability to design and implement program frameworks and operational processes that support high-quality repeatable learning experiences across business units.

Benefits

• Comprehensive medical, dental and vision plans.
• 401(k) and pension plans.
• Life insurance and parental benefits.
• Adoption assistance.
• Paid time off program with paid holidays plus 16 paid volunteer hours.
• Various wellness programs.
• Career path planning and continuing education assistance.