Role Description

The Head of Financial Operations is a strategic and results-oriented finance leader overseeing and optimizing the operational functions of our Financial Health organization. Operating as a “mini-CFO,” this role is integral to driving financial performance, optimizing margins, and providing actionable insights to the General Manager.

• Oversee P&L management and deliver regular financial updates
• Collaborate cross-functionally to align operational execution with the company’s strategic objectives
• Combine financial stewardship with operational excellence to drive value creation
• Enhance customer satisfaction and support sustainable business growth
• Collaborate with key stakeholders to ensure efficient delivery of revenue cycle services and technology solutions

Essential Functions:

• Develop a strategic perspective on the business and customers
• Develop and implement operational strategies with business teams to drive profitability
• Partner with sales around pipeline review process for pricing alignment
• Oversee day-to-day operations across departments
• Lead cross-functional teams to achieve organizational goals
• Serve as key advisor to GM using data and analysis for decision-making
• Analyze operational data to identify areas for improvement
• Manage budgets, forecasts, and financial planning for operational activities
• Establish and monitor key performance indicators (KPIs)
• Lead the development of financial strategies that support growth and innovation
• Deliver in-depth financial analysis for board reviews and investor presentations

Qualifications

• Proven experience in a senior leadership role, preferably in operations or business management
• Bachelor’s degree in Business Administration, Operations Management, or a related field
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Demonstrated ability to lead and inspire teams
• Expertise in financial planning and budget management
• Knowledge of industry trends and best practices

Requirements

• Drive collaboration and knowledge sharing at all levels of the organization

Benefits

• Work in a remote team environment
• Encouragement to push boundaries and innovate
• Support providers in delivering the best care possible for their communities