We’re not just a tax company. We’re an emotions company. We believe that the work we do is a reflection of our higher purpose in life. And if the work isn’t fulfilling and enjoyable, what’s the point? At our company, our Core Purpose is to “transform negative emotions into something positive for our clients, partners, and each other”. It just so happens that we do that by eliminating the hassle and stress of sales tax. We are looking for candidates who are enthusiastic and want to work towards our Core Purpose, too.

As a fractional sales tax department, TaxValet handles everything for clients, from nexus analysis to permit registrations, filings, audit support, and more. Unlike traditional sales tax software that overpromises and underdelivers, we provide a comprehensive, custom-tailored solution that grows with our clients’ businesses. And unlike traditional professional service firms, we offer an all-inclusive solution for a simple, predictable monthly rate with no billable hours. 

We’re a fast-growing, fully remote, financially stable, and profitable business with an AWESOME team of 60-ish teammates. We’re building a world-class fractional sales tax department, and new team members will be part of the reason why.

As a certified B-Corporation, TaxValet is committed to using business as a force for good. This means we consider the impact of our decisions on our team, clients, community, and environment. We’re also a “give 1%” organization, dedicating 1% of profit, employee time, and service time to nonprofits.

We are a core-value-driven business. That means we hire, promote, and reward based on alignment with our core values:

• Feel It: We value connecting with the real emotions and experiences of others. We also value respectfully sharing our own real emotions and experiences with others.
• Shape It: We proactively contribute our ideas and talents by speaking up, challenging the status quo, and taking calculated risks to shape our future.
• Own It: We take full responsibility for our actions, decisions, and outcomes. We use both successes and failures as opportunities for growth, openly sharing lessons learned.
• Crush It: We relentlessly pursue exponential impact in our business and life.
• Question It: Be curious. Ask questions. Seek clarity in the pursuit of continuous improvement and excellence. Create a culture of fearless inquiry.

If you’re enthusiastic about transforming negative emotions into something positive and want to work towards our Core Purpose, we’d love to hear from you!

 

Job Title: Senior Content Writer & Creator

Location: 100% Remote in South Africa

Shift: Flexible late shift – Core working hours of 1:00 PM – 6:00 PM SAST (remaining hours can be completed before or after that) 

 

Are you a skilled content creator who loves to connect the dots, ask sharp questions, and bring clarity through words? We’re looking for a strong writer and organized content producer to help us build engaging, helpful content that cuts through the noise. You’ll help execute blog posts, emails, social media, landing pages, and other content that showcases TaxValet’s unique approach to sales tax (yep, even taxes can feel human).

This is not an entry-level role. You’ll need to hit the ground running with strong writing skills, the ability to manage multiple projects at once, and the curiosity to uncover great stories from within the team. You’ll own and manage the blog and social calendar, repurpose content into bite-sized formats, and work closely with subject-matter experts to translate complexity into clarity. You’ll have the support of a marketing manager and coordinator to guide strategy and execution, and the opportunity to grow into a strategic, lead-generating content expert over time.

 

This role is best suited to a seasoned content professional—someone who has spent years creating content that not only sounds good, but performs. You’ve worked in content-rich environments where you’ve written for different channels, collaborated with internal teams, and delivered assets that align with broader marketing efforts. You’re not new to this—you know how to ask smart questions, manage content production, and write with clarity, tone, and intent.

Professional

• 5+ years in a content marketing role.
• Proven experience creating content across formats (email, blog, social, landing pages, guides, etc.).
• Strong editing skills, with the ability to refine content and formatting for clarity, tone, readability, grammar, and brand voice.
• Able to confidently interview subject-matter experts and translate complexity into helpful, insightful, relatable and easy-to-consume content.
• Experience with content strategy, editorial planning, and the customer journey in B2B contexts.
• Strong knowledge of SEO, email marketing, and social media tools.
• Experience with HubSpot and Google Analytics is a plus

 

Interpersonal

• You love writing and thrive on crafting helpful, engaging content.
• You’re organized, dependable, and take pride in delivering excellent work.
• You ask thoughtful questions and welcome constructive feedback.
• You’re energized by learning and collaborating in a fast-moving environment.
• You enjoy remote work and communicate clearly and proactively,

 

Please note that the final step before being hired is for you to arrange reference calls with three of your former managers. 

 

Create Clear, Compelling Written Content Across Channels

• Write emails, blog posts, social media, landing pages, and downloadable guides
• Tailor messaging for different channels and buyer stages

Own the Editorial Calendar (Blog + Social)

• Plan deadlines, coordinate interviews, and keep content moving
• Ensure timely delivery and alignment with broader marketing campaigns

Repurpose and Refresh Existing Content

• Turn webinars into blog and social series, repackage content for multiple uses

Collaborate with Internal Experts

• Conduct SME interviews to extract unique insights and real-world knowledge
• Coordinate with marketing leadership to align messaging

Maintain Our Brand Voice

• Learn and use TaxValet’s tone and style across content types
• Help build consistency across the buyer journey

Follow Content Systems and Processes

• Use project management tools to track progress and ensure deadlines are met
• Flag blockers and communicate progress clearly

Understand What’s Working

• Learn what types of content perform best
• Use data and feedback to improve content over time

 

Success in this role will be measured—but not in a one-size-fits-all way. From day one, you’ll receive a 30/60/90-day onboarding plan with clear expectations to help you ramp up quickly. After that, you’ll partner with the Digital Marketing Manager to define the performance metrics that matter most to your role and impact. You’ll take an active role in shaping and owning your KPIs, and you’ll track progress over time to ensure alignment and growth.

While specific goals will evolve as you do, success in this role generally looks like:

• Creating high-quality content that supports lead generation, client education, and campaign success.
• Managing deadlines and production schedules with consistency and minimal oversight.
• Demonstrating a strong understanding of brand voice, content performance, and campaign goals.
• Collaborating proactively with internal teams to surface insights, gather inputs, and deliver excellent work.
• Taking initiative to solve problems, improve processes, and suggest smart new ideas.
• Embracing feedback and continuously learning to grow in your craft and your role.

 

Ready for a workplace that values your genius? We believe working side-by-side with an awesome team is the greatest benefit there is, but there are other reasons why we love working at TaxValet including:

• Salary of 570,000 ZAR per annum 
• Potential annual bonus competitive with market rates
• 43 days off per year. This includes 22 holidays per year, plus 21 days of PTO per year. Yes, seriously. 
• 3 additional days off per year to volunteer with a non-profit organization of your choice.
• 100% Remote work with core working hours of 1PM – 6 PM SAST. 
• The ability to participate in the company profit sharing program the year after your hire date (pending passing a financial literacy quiz.) 

Some intangible benefits include:

• Don’t just take our word for it—see what our employees have to say:
  • For the past 5 years, we’ve proudly maintained an impressive eNPS score of over 90!
  • Plus, our team has consistently awarded us a 4.9-star rating on Glassdoor!
  • TaxValet was ranked one of Quartz’s top 10 Best Companies for Remote Workers two years in a row (2023 & 2025 – Quartz skipped 2024) and is listed as one of Inc’s 5000 Fastest Growing Companies. Come join us and find out why!
• We encourage ongoing training, and learning and development, through munch and learns, coaching, the chance to work on diverse projects, our continuous education reimbursement program, and more!
• We believe in and support growth opportunities. We take pride in promoting from within, and we encourage cross-department moves to explore new areas of the business and broaden your skill set.
• We are proud to have a diverse team of employees where everyone’s voice matters. And we mean that! We have regular processes in place for everyone to share their feedback, thoughts and ideas. 

 

Think you’re the content virtuoso we’ve been waiting for? Don’t keep us in suspense – show us your stuff! Apply now with a resume and a cover letter that knocks our socks off. Each application will be reviewed with intention and care. So, the more effort you put in up-front, the higher likelihood we’ll reach out. If there’s a mutual interest, we’ll reach out to you to collect additional information. Thanks, and we’re really looking forward to meeting you.

We’re excited that you’re considering joining the TaxValet team! Here’s what to expect in the initial application process:

• You’ll be asked to submit:
• A short video (up to 3 minutes) answering a few key questions
• Your CV (resume)
• A writing portfolio with a minimum of 5 samples
• An optional cover letter
• After submitting your application, you’ll receive an email with a link to complete a personality assessment. This is part of our standard process for all candidates and is required to move forward to the next step.

Thanks for taking the time to thoughtfully complete these steps—we’re looking forward to learning more about you!