Role Description

We are currently seeking a Senior Account Executive to join our diverse and dynamic team. As a Senior Account Executive at ICON, you will play a pivotal role in fostering client relationships, driving strategic initiatives, and contributing to the advancement of innovative treatments and therapies. This team is dedicated to selling FSP to large and mid-sized pharma clients.

• Develop and maintain strong relationships with clients, serving as a primary point of contact for communication and support.
• Collaborate with cross-functional teams to understand client needs, develop solutions, and ensure the successful delivery of services.
• Identify opportunities for account expansion and revenue growth, leveraging industry trends and market insights.
• Manage the end-to-end sales process, from lead generation to contract negotiation and close.
• Monitor account performance, track key metrics, and identify areas for improvement to enhance client satisfaction and retention.

Qualifications

• Bachelor’s degree in business, life sciences, or related field; advanced degree preferred.
• Proven experience in account management, sales, or client services within the pharmaceutical, biotechnology, or clinical research industry.
• Minimum 3-4 years sales experience in the CRO industry ideally selling both FSO and FSP services to large and mid-sized pharmaceutical clients.
• Minimum 6 years sales experience in total with demonstrated sales success.
• Thorough understanding of the clinical development process.
• Strong understanding of clinical trial operations, regulatory requirements, and industry standards.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization.
• Results-oriented mindset with a track record of achieving sales targets and driving business growth.

Benefits

• Various annual leave entitlements.
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
• Life assurance.
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.