Acts as the primary point of contact for customer billing and payment issues on assigned portfolios. Ensures the collections process is working efficiently by monitoring credit limits for customers and collecting all monies due in order to minimize the risk of bad debt. Manages the collection of customer accounts from an assigned portfolio. Initiates problem resolution by using various research and reconciliation techniques, including account reconciliations. Manages bad debt in a portfolio environment by working through issues with assigned customers. Handles and documents internal and external communications, via phone, ticket or email as outlined in department processes.
Please apply with a resume in English as interviews will be conducted in English.
Key Responsibilities
Works on problems of moderate scope. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
Knowledge
Basic working knowledge of accounting systems
Skills
Data Analysis
Financial Modeling Skills
Education and Experience
High School Diploma or regional equivalent required
Bachelor’s Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement
1-2 years of work experience in an Account Receivable or Accounts Payable role required
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