• How can we effectively translate complex customer requirements into clear, descriptive, and actionable technical backlogs for our development teams?

• What are the optimal architectural designs for custom services and integrations that extend Rossum’s capabilities and ensure seamless product adoption across diverse client environments?

• How can we ensure our solutions adhere to best security practices and identify potential risks throughout the design and delivery process?

You’ll be responsible for:

• Understanding customers’ needs and tailoring customized solutions.

• Creating descriptive and actionable backlogs for developers based on customer requirements.

• Contextualizing technical decisions by their business impact.

• Communicating designs and ideas clearly, ensuring developers can follow through effectively.

• Asking the right questions to reveal customer pain points and their true source.

• Identifying potential security risks to both the solution and the overall delivery process.

Our team is full of geeks and hackers who love engineering beautiful systems, and we highly value clear communication and a deep understanding of business impact. In this role, you’ll directly contribute to Rossum’s mission by making our platform indispensable for clients worldwide through perfectly tailored and integrated solutions.

You’ll work closely with customers to understand their workflow, and with developers to ensure your designs are implemented effectively. You’ll also collaborate with various stakeholders to ensure alignment on solutions and their impact.

You’ll also have the opportunity to solve high-level design problems, continuously learn, and influence the seamless adoption of our AI-powered platform.

Rossum is a very tech-savvy product, therefore a familiarity or even experience with the following stack is a huge plus:

• Python

• REST APIs (for integrating services)

• Flask or Django (for our services)

• Javascript (for some projects)

• PostgreSQL (our database of choice)

• Kubernetes (for service deployment, currently in AWS, but we avoid relying on the AWS ecosystem too much)

• You are an ex-programmer looking to grow in solving high-level design problems rather than specific low-level engineering tasks.

• You love solving puzzles and can contextualize your technical decisions by their business impact.

• You know how to communicate your designs and ideas clearly and descriptively, so developers can follow through on them.

• You excel at asking the right questions to reveal customer pain points and their true source.

• You understand the general principles of good security practices and can identify potential risks.

• You know your stakeholders, what is important to them, and how to communicate with them effectively.

• You are UX-sensitive, always considering how your design decisions will affect the end-user.

• You are familiar with the end-to-end development process, having participated in a dev process in some capacity (experience with JIRA is a plus).

• You are honest and transparent, basing your opinions on data but open to good arguments.

• Working with self-driven people who love what they do and continuously try to learn how to do it better

• Gaining first-hand insight into how companies of different sizes, industries and regions go through complete transformation of their back-office

• We designed the Employee Stock Option Plan.

• Enjoyable working environment in a very diverse team (35+ nationalities).

• High-end laptop & other necessary tech.

• Flexibility, extra days off, parental leave and sick days.